Privacy Policy

At Green Lantern Pizza, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greenlanternpizza.click, place orders, interact with our services, or otherwise engage with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services immediately.

This Privacy Policy has been drafted in accordance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Children's Online Privacy Protection Act (COPPA), and the Federal Trade Commission Act (FTC Act), among other applicable regulations. We take our obligations under these laws seriously and strive to be fully transparent about our data practices.

1. About Us

Green Lantern Pizza is a food service business operating in the United States. We operate the website located at greenlanternpizza.click and offer online ordering, menu browsing, promotional offers, and related food service features through our digital platform.

For the purposes of this Privacy Policy, Green Lantern Pizza acts as the data controller — meaning we determine the purposes and means of processing your personal information.

2. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of personal information we may collect include the following:

2.1 Personal Identification Information

When you create an account, place an order, sign up for our newsletter, participate in a promotion, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Mailing and delivery address
• Billing address
• Username and password (for registered accounts)
• Date of birth (for age verification purposes)
• Payment information (processed securely via third-party payment processors; we do not store full card numbers)

2.2 Order and Transaction Data

When you place an order through our website, we collect:

• Order history and details (items ordered, quantities, special instructions)
• Transaction amounts and payment confirmation references
• Delivery preferences and special requests
• Loyalty program participation data, if applicable

2.3 Usage and Behavioral Data

As you interact with our website, we automatically collect certain technical and behavioral information, including:

• Pages visited and time spent on each page
• Clicks, scrolls, and navigation paths
• Search queries entered on our website
• Referring website or source that brought you to our site
• Features and menu items you interacted with
• Cart additions, removals, and abandoned cart data

2.4 Device and Technical Information

We collect information about the device and network you use to access our website:

• IP address
• Browser type and version
• Operating system and device type (desktop, mobile, tablet)
• Screen resolution
• Device identifiers
• Language settings
• Time zone
• Internet service provider (ISP)

2.5 Location Data

With your consent, we may collect approximate or precise geolocation data to assist with delivery address suggestions, to show you nearby offers, and to optimize delivery routes. You may disable location sharing at any time through your browser or device settings.

2.6 Communications Data

When you contact us via email, phone, or our website's contact form, we collect the content of your messages, your contact details, and any attachments you share. This helps us respond to your inquiries and improve our customer support.

2.7 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing behavior on our website. For more detail on the specific cookies we use, please refer to Section 8 of this policy and our dedicated Cookie Policy page.

2.8 User-Generated Content

If you submit reviews, ratings, feedback, or other content on our website or social media channels tagged with our brand, we may collect and use that content in accordance with this policy.

3. How We Use Your Information

We use the personal information we collect for a variety of lawful business purposes. Specifically, we use your data to:

3.1 Provide and Manage Our Services

• Process and fulfill your food orders, including delivery and pickup
• Create and manage your customer account
• Process payments and send transaction confirmations and receipts
• Communicate order status updates, including preparation and delivery tracking
• Manage loyalty rewards, promotions, and discount programs

3.2 Improve Our Website and Services

• Analyze usage patterns to understand how customers interact with our website
• Identify and fix technical issues or bugs
• Conduct internal research and analytics to improve menu offerings and user experience
• Test new features and website improvements
• Monitor website performance and server reliability

3.3 Marketing and Promotional Communications

• Send promotional emails, newsletters, and special offers (with your consent or as permitted by law)
• Deliver personalized marketing content based on your order history and preferences
• Serve targeted advertisements on third-party platforms (e.g., social media, display networks)
• Notify you about new menu items, seasonal deals, or limited-time offers

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us at [email protected].

3.4 Legal and Compliance Purposes

• Comply with applicable federal, state, and local laws and regulations
• Respond to lawful requests from government authorities or law enforcement
• Enforce our Terms of Service and other agreements
• Prevent fraud, abuse, and unauthorized use of our platform
• Protect the rights, property, and safety of Green Lantern Pizza, our customers, and the public

3.5 Customer Support

• Respond to your questions, complaints, and feedback
• Resolve disputes and process refunds or replacements
• Maintain records of customer service interactions for quality assurance

4. Legal Basis for Processing

Depending on the context of how we collect and use your information, our processing activities are based on one or more of the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill your order and deliver our services to you.
• Legitimate Interests: We process data to operate and improve our business, detect fraud, and ensure the security of our platform, where such interests are not overridden by your rights.
• Consent: Where required by law (e.g., for marketing communications or non-essential cookies), we will obtain your explicit consent before processing your data.
• Legal Obligation: We may process your data when required to comply with a legal obligation under applicable US law.

5. Sharing Your Information With Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information in the following circumstances:

5.1 Service Providers and Business Partners

We engage trusted third-party vendors and service providers who assist us in operating our business. These may include:

• Payment processors (e.g., Stripe, Square, PayPal) to securely handle payment transactions
• Delivery and logistics partners who fulfill and deliver your orders
• Email marketing platforms (e.g., Mailchimp, Klaviyo) for sending promotional communications
• Analytics providers (e.g., Google Analytics) for website performance and user behavior analysis
• Cloud hosting and IT service providers for website infrastructure and data storage
• Customer support software providers for managing support tickets and communications

All third-party service providers are contractually obligated to use your personal data only as necessary to provide services on our behalf and to maintain appropriate security standards.

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in response to valid legal processes, including:

• Subpoenas, court orders, or other legal demands from government authorities
• Investigations by the Federal Trade Commission (FTC) or other regulatory bodies
• Emergency situations to protect the safety of individuals

5.3 Business Transfers

In the event that Green Lantern Pizza undergoes a merger, acquisition, sale of assets, or other business reorganization, your personal information may be transferred to the successor entity. We will notify you of any such transfer through a notice on our website or by email, and the acquiring entity will be required to honor this Privacy Policy.

5.4 Advertising and Analytics Partners

We may share certain pseudonymized or aggregated data with advertising networks and analytics platforms to help us serve targeted advertisements and measure campaign effectiveness. This may constitute a "sale" or "sharing" of personal information under the CCPA/CPRA. California residents have the right to opt out of such sharing — please see Section 10 for details.

5.5 With Your Consent

We may share your personal information with additional third parties when you have provided explicit consent to do so.

6. Data Security

We take the security of your personal information seriously and implement a range of technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

6.1 Technical Safeguards

• SSL/TLS Encryption: Our website uses Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers.
• Payment Security: All payment card transactions are processed through PCI-DSS compliant payment processors. We do not store full credit card numbers on our servers.
• Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis, using role-based access controls and multi-factor authentication.
• Firewalls and Intrusion Detection: We employ firewalls, intrusion detection systems, and regular security scanning to protect our servers and infrastructure.

6.2 Organizational Measures

• Regular staff training on data privacy and security best practices
• Internal data handling policies and confidentiality agreements with employees
• Vendor due diligence to ensure third-party partners maintain appropriate security standards
• Periodic review of our security policies and procedures

6.3 Breach Notification

In the event of a data security breach that is likely to result in a risk to your rights and freedoms, we will notify affected individuals and relevant authorities as required under applicable US law, including state breach notification laws, without undue delay.

Despite our best efforts, no method of data transmission or storage is 100% secure. We encourage you to use strong, unique passwords for your account and to notify us immediately if you suspect any unauthorized access to your account.

7. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required or permitted by law. The following general retention periods apply:

When personal information is no longer needed for its intended purpose, we securely delete or anonymize it in accordance with our internal data management procedures.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content and advertising. This section provides a summary of our cookie practices.

8.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, keep you logged in, and provide information about how you interact with the site.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly. These cannot be disabled.
• Performance and Analytics Cookies: Collect information about how visitors use our website (e.g., Google Analytics).
• Functional Cookies: Remember your preferences (e.g., language, delivery address, saved cart items).
• Targeting and Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

8.3 Managing Your Cookie Preferences

You can manage or withdraw your consent to non-essential cookies at any time through our cookie consent banner or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

For full details on the cookies we use, the specific data they collect, and how to manage them, please refer to our Cookie Policy, available on our website.

9. Children's Privacy

Our website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or use personal information from children under the age of 18.

In compliance with the Children's Online Privacy Protection Act (COPPA), if we become aware that we have collected personal information from a child under the age of 13 without verifiable parental consent, we will take immediate steps to delete that information from our systems.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. We will investigate and take appropriate action promptly.

10. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

10.1 Rights for All US Residents

Under the FTC Act and general consumer protection principles, all users have the right to:

• Receive clear and transparent notice about our data practices (which this policy provides)
• Opt out of receiving marketing communications
• Expect that your data will be handled securely and not in a deceptive or unfair manner

10.2 Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which we use it, and the third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (e.g., when the data is needed to complete a transaction or comply with a legal obligation).
• Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt Out of Sale/Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. To exercise this right, click the "Do Not Sell or Share My Personal Information" link on our website or contact us directly.
• Right to Limit Use of Sensitive Personal Information: Where applicable, you have the right to limit our use of sensitive personal information to purposes strictly necessary to provide the requested services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge different prices, or provide a different level of service based on your exercise of these rights.
• Right to Data Portability: You may request a copy of your personal data in a portable, readily usable format.

10.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable consumer request by:

• Email: [email protected]

Your request must include sufficient information for us to verify your identity (e.g., name, email address, order number). We will respond to your request within 45 days. If we require additional time (up to 90 days total), we will notify you of the extension and the reasons for it.

You may designate an authorized agent to submit requests on your behalf. We may require the agent to provide written authorization and may verify your identity directly before processing such requests.

11. International Data Transfers

Green Lantern Pizza is a United States-based business and primarily stores and processes your personal information within the United States. However, some of our third-party service providers (such as cloud hosting companies, analytics tools, or email marketing platforms) may operate servers or process data in other countries.

If your personal information is transferred outside of the United States, we take appropriate measures to ensure that your data receives adequate protection, including by entering into data transfer agreements with our service providers that incorporate appropriate safeguards. By using our website and services, you acknowledge that your information may be transferred to and processed in countries that may have different data protection laws than your own jurisdiction.

12. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, or partner pages. This Privacy Policy applies only to our website, greenlanternpizza.click. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies before providing any personal information.

Third-party platforms we may link to include (but are not limited to) Facebook, Instagram, Twitter/X, Google Maps, and online review platforms such as Yelp. Your interactions with these platforms are governed by their own privacy policies.

13. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. Our website does not currently alter its data collection practices in response to DNT browser signals. However, you may manage your tracking preferences through our cookie consent settings or by adjusting your browser's privacy settings.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, technology, legal requirements, or for other operational reasons. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Post a notice on our website homepage or in a prominent location
• Where required by law, notify you via email or other direct communication

Your continued use of our website and services after the effective date of any updates constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of our data practices.

15. How to File a Complaint

If you have concerns about how we handle your personal information, we encourage you to first contact us directly so we can work to resolve your concerns:

We commit to acknowledging privacy complaints within 5 business days and providing a substantive response or resolution within 30 days of receipt.

15.1 Filing a Complaint with Regulatory Authorities

If you are not satisfied with our response, or if you believe we are processing your personal data in violation of applicable law, you have the right to file a complaint with the relevant regulatory authority:

• Federal Trade Commission (FTC):
  The FTC handles complaints related to unfair or deceptive business practices, including violations of consumer privacy rights under the FTC Act.
  Website: www.ftc.gov/complaint
  Phone: 1-877-382-4357
• California Privacy Protection Agency (CPPA) — for California Residents:
  The CPPA enforces the CCPA and CPRA. California residents may file complaints regarding violations of their privacy rights.
  Website: cppa.ca.gov
• California Attorney General — for California Residents:
  Website: oag.ca.gov/privacy
• State Attorney General — Other US States:
  Residents of other states may file complaints with their respective State Attorney General's office. Many states have enacted their own consumer privacy laws, and the AG's office can advise you on your specific rights and remedies.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to get in touch with us. We are happy to assist and will respond promptly.

This Privacy Policy was last reviewed and updated on March 25, 2026. Green Lantern Pizza reserves the right to amend this policy at any time in accordance with applicable United States federal and state law.